All 16 reviews rate this new Ipoh Parade location five stars. Staff, especially Moon and Atiqah, stand out for patience and genuine care; customers mention staff explaining the menu, remembering preferences, and avoiding the rush. The space itself is clean and comfortable, and the coffee and drinks (matcha called out) come through on taste.
Strong majority report warm, considerate service and improved surroundings; staff go out of their way for celebrations, singing and preparing cakes with personal care. Some diners faced long waits on quieter days, and one noted rudeness, but these stand against consistent praise for food quality and hospitality.
Tealive Ipoh Parade serves tea and coffee drinks in a mall setting, but reviews swing sharply between praise for specific staff and frustration over order errors. Customers report receiving wrong sizes, missed customizations, absent toppings, and staff who ignore them at the counter; when service clicks, though, the drinks and team morale shine.
Reviewers consistently order by returning for the coffee itself-rich espresso, smooth lattes, distinct flavor profiles that stand apart from chains. Named baristas (Balqish, Aleeya, Imran, Nida) appear across months of reviews, each praised for guiding first-timers, remembering regulars, and serving with genuine warmth even during rushes. Staff chat about their craft, remember loyalty program redeemers, and accommodate language barriers with ease. The space feels casual enough to linger. No complaints surface in recent reviews, though the venue sits in a shopping mall that brings crowds.
Last updated 2026-07-14