Most visits deliver warm service and solid coffee in a comfortable setting. Multiple reviewers praise baristas by name for going above and beyond, including one who offered home delivery after resolving a technical issue. However, a minority encounter dismissive or impatient staff; one customer named specific staff members (Dilla and another) whose tone felt unwelcoming during ordering, while another felt brushed off with a disrespectful reply when asking a simple question. A recurring complaint centres on shrinking portion sizes at this outlet relative to others in the ZUS chain.
The location sits comfortably in a mall with clean toilets and reliable wifi for laptop work. Specialty drinks like Vietnamese Spanish Latté and Matcho Latté appear on the menu. The inconsistency between five-star experiences and sharp complaints about staff attitude and value suggests service quality varies by shift.
Fish and chips draw repeat visitors, and most report attentive service and a nice setting to dine in with family. One customer spent RM400-500 on a couples fish set only to find the portion matched a single, with staff offering no apology or remedy.
Reviewers consistently praise large portions, solid flavours, and a welcoming environment that works well for families and friends. The place delivers straightforward kopitiam food at fair prices, with a setting that invites people to linger.
Most visitors find the curry noodles, polo buns with kaya, and portion sizes memorable, and locals keep returning. Coffee consistently disappoints as thin and diluted; staff can be friendly but service is unpredictable, and cleanliness matters-toilets and the dining space have drawn complaints when busy. Recent visits show widening gaps: some praise the broth's depth and pork quality, while others encounter off-tasting chicken, hygiene shortcuts during modifications, and phones-first ordering friction. The room feels clean in quiet moments but cramped and grubby on packed mornings.
Last updated 2026-07-14