Staff earn consistent praise for warmth and attentiveness, and the food and drink quality keeps people coming back. A relaxed environment, good value, and generous portions seal the appeal, though one visitor noted a staff member sounded dismissive.
The space and pastries draw repeat visits, but food quality has slipped noticeably. Reviewers praise the themed decor and almond croissants, yet report stale cakes and overpriced drinks served in tiny portions. Service was once strong, now described as indifferent or dismissive.
The garden setting and complimentary high tea for hotel guests draw positive comments, but food quality and portion sizes disappoint. Service issues include unclear closing times and slow buffet refills, especially in the afternoon heat.
Popular for bread and cakes, with standout staff like Farah and Aqil earning praise for warmth. However, service is uneven: some visits feature rushed, unhelpful staff, stale stock, and checkout fumbles, while others highlight cheesecake quality and genuine friendliness. Consistency is the weak point.
Last updated 2026-08-14