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Coco Craft Bakehouse

Updated 2026-07-14 · 2,198 reviewed · 278 listed · Scored from 262 Google reviews · How we rank ›

4.6(262) 76 composite score See reviews on Google ✓ Google-verified
Cafe & BakeryCafe
Coco Craft Bakehouse
Services
Cafe & Bakery, Cafe
Reviews
262

What recent reviews say

Coco Craft delivers pastries and baked goods that reviewers consistently praise, with standouts like brownies, croissants, and Dubai chewy cookies earning genuine enthusiasm. Drinks come well-presented and the air-conditioned space feels pleasant.

However, staff inconsistency mars the experience. Some visits bring warm, friendly service; others encounter dismissiveness, quiet staff chatter, or perceived rudeness when placing orders. Service speed varies too. Reviewers note the owner has promised improvements without visible change, which frustrates repeat visitors.

Praised for
  • delicious pastries and baked goods
  • excellent drinks and presentation
  • friendly staff (when attentive)
  • cozy and comfortable atmosphere
  • fair prices
Watch-outs
  • inconsistent staff hospitality and coldness
  • staff rudeness and dismissive tone
  • slow service
  • staff inattention and lack of engagement
fresh-pastriesfriendly-staffcozy-ambiancegood-valueslow-serviceair-conditioned
Best for: Visitors seeking quality pastries and baked goods in a pleasant setting.
Think twice if: Staff hospitality is inconsistent; some visits bring coldness, rudeness, or slow service despite repeated owner promises of change.

Strengths

  • Fresh, high-quality pastries and baked goods
  • Well-presented specialty drinks
  • Affordable pricing
  • Comfortable air-conditioned environment

Worth knowing

  • Brownie called 'best since coming to Malaysia' by reviewer
  • Dubai chewy cookies praised
  • Kyoto chicken dons and coconut cloud drinks (strawberry, pistachio flavours) mentioned positively
  • Fresh pastries on display attract walk-in interest
  • Air-conditioned space
  • Owner has publicly acknowledged service complaints in review responses without visible follow-up change

What reviews say by service

Cafe & Bakery
Pastries and baked goods earn consistent praise for quality and taste; service speed and staff warmth are unpredictable.
Cafe
Drinks well-presented and tasty, but inconsistent staff attentiveness undermines the experience.

How it compares

  • Rated 4.6 against a 4.37 average across the 58 cafe & bakery businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 72
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 75
Verification 0

Rating breakdown

5
204
4
32
3
12
2
6
1
8

Common questions

Is Coco Craft air-conditioned?
Yes, reviewers confirm it is air-conditioned and comfortable.
What pastries and baked goods are popular?
Brownies, Dubai chewy cookies, and fresh pastries on display are praised. Kyoto chicken dons and coconut cloud drinks are also mentioned positively.

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Last updated 2026-07-14