Staff rudeness and slow service dominate complaints, with reviewers citing hand-slamming, dismissive attitudes, and laughing at customers. Order accuracy problems recur: wrong sizes, missing labels, and food quality issues like oversalted Korean dishes and cold drinks served hot.
Half the reviews sing praise for a cosy space and staff like Noura, Shuzz, and Adlina who are genuinely friendly and fast. The other half report delivery taking two hours, staff who are brusque at pickup, and moments of rudeness that sting when you just want your coffee.
Strong food quality draws repeat visits: chicken rice, meatball soup, and crispy egg tarts earn consistent praise. Staff interactions are uneven. Morning shifts have triggered complaints about rudeness and dismissiveness, while some experiences note friendliness. Queue handling lapses and lack of apologies for service lapses erode otherwise solid bakery fundamentals.
Regulars praise the coffee quality and calm setting, with staff friendliness standing out consistently. One barista, Nisa, earned specific mention for her warmth and speed. Service is generally quick, though one visitor noted a longer wait without complaint. The space works equally well for studying alone or catching up with friends. Most feedback centres on the drink and the vibe rather than food details, though a few tried the menu and found it acceptable. Coffee strength varies by order, but reviewers who tried stronger drinks reported no jitters. The consistency of quality keeps people returning, and many explicitly recommend the spot.
Last updated 2026-07-14