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Baker's Cottage Silibin Ipoh

Updated 2026-07-14 · 2,198 reviewed · 278 listed · Scored from 69 Google reviews · How we rank ›

3.7(69) 60 composite score See reviews on Google ✓ Google-verified moderate
Cafe & BakeryCafe
Baker's Cottage Silibin Ipoh
Price
moderate
Services
Cafe & Bakery, Cafe
Reviews
69

What recent reviews say

Baker's Cottage serves cakes, pastries, and hot food from their Jelapang factory area shop. Reviewers praise the range of baked goods and occasionally polite staff, but 26% gave one or two stars citing rude behaviour, poor customer service (spelling errors on orders without resolution), raw food served, no change available, and a lack of cleanliness in the dining area.

Praised for
  • baked goods and pastries available
  • some polite staff members noted
  • halal certified
Watch-outs
  • rude and dismissive staff behaviour
  • poor cake customization process and accountability
  • no change/coins and payment friction
  • food quality issues (raw chicken)
  • untidy dining area and hygiene
fresh-pastriesslow-serviceclean-restroomnoisy-crowded
Best for: people buying packaged pastries and takeaway meals
Think twice if: staff behaviour has been a problem; dining-in experience (cleanliness, change availability) inconsistent

Strengths

  • Range of breads and cakes
  • Halal-certified operation
  • Daily operating hours

Worth knowing

  • Raw BBQ chicken served; customer asked to take it back without resolution
  • Cake order spelled incorrectly; staff blamed customer; cake boxed without showing customer first
  • Frequent complaints of rude staff on specific shifts; one male staff member noted as polite and helpful
  • No coins/small change available; pressures customers to use QR/debit card
  • Dining area noted as untidy; no hand-wash soap in restroom

What reviews say by service

Cafe & Bakery
Pastries praised, but cake customization lacks quality control and staff accountability.
Cafe
Hot food quality issues (raw chicken); dining area cleanliness and amenities lacking.

How it compares

  • Rated 3.7 against a 4.37 average across the 58 cafe & bakery businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 25
Review volume 80
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
33
4
11
3
7
2
7
1
11

Common questions

What payment methods do they accept?
QR code and debit card. Reviewers note the shop frequently does not have change, so exact or digital payment is preferred.
Is the food Halal?
Yes. Their website states a Halal Policy.

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Last updated 2026-07-14